Fiesta Inn Cancun Las Americas , Cancun

Address: Avenida Bonampak Lote 1, Manzana 1, Super Manzana 6, Cancun 77500, Mexico

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Hotel name: Fiesta Inn Cancun Las Americas
Hotel stars:
Hotel rooms: 152
Adults only: No
All inclusive: No
Internet Free! WiFi is available in all areas and is free of charge.
Parking Public parking is available on site (reservation is not needed) and costs USD 6 per day.
Pets allowed No
Checkin: From 3:00 PM
Checkout: Until 12:00 PM

Fiesta Inn Cancun Las Americas
RATING

7.6
7.6 / 10
booking.com
4 / 5
tripadvisor

WONDERFUL




We Love Fiesta Inn Cancun Las Americas

Stay in the Heart of Cancún – Show map

Next to Plaza Las Americas Shopping Center, this modern hotel offers an outdoor pool, hot tub, gym and free Wi-Fi zone. Communal areas have beautiful views of Nichupté Lagoon and the Caribbean Sea.

Each stylish air-conditioned room at Fiesta Inn Cancún Las Americas provides flat-screen cable TV, a coffee maker and a private bathroom with free toiletries.

The hotel’s spacious open-plan lounge includes a restaurant. Drinks and snacks are available 24 hours a day from room service, the self-service cafe or the small shop.

Fiesta Inn Cancun Las Americas is a 5 minute drive from the beaches of Mujeres Bay and Puerto Juarez Harbor. Cancun Airport is a 20 minute drive away.





Fiesta Inn Cancun Las Americas
MAP



Fiesta Inn Cancun Las Americas
, Cancun Map
Fiesta Inn Cancun Las Americas , Cancun address:
Avenida Bonampak Lote 1, Manzana 1, Super Manzana 6, Cancun 77500, Mexico

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Reviews:


Excellent:
44%
Very good:
36%
Average:
11%
Poor:
5%
Terrible:
4%



Melbourne, Australia
2017-09-10
 Cambio no para mejorar
Decepcionado en esta ocasion. No me dieron la habitacion que solicite y las toallas estaban raidas. Dissapointed this ocassion since I was not given the room i booked and on top of that the towels were falling apart.

Montego Bay, Jamaica
2017-08-28
 Optimum location for our business
I was in Cancun on business where the location of this hotel proved most convenient for our use. The rooms are clean andthe check-in process was fast. The hotel is located in the Plaza Las Americas mall which is very convenient, thers is a supermarket besides the mall and lots of restaurants for dining. I would stay here again for the simple facts the value was great, location very convenient for all Cancun applications.

Mississauga, Canada
2017-05-18
 Basic Hotel
Due to our flight home being cancelled by Air Canada we stayed here for 1 night. It was attached to a mall and the room was basic and overall it served the purpose. It has a small restaurant. The breakfast buffet was decent.

User
2017-05-01
 Nice for business purposes
With a one-night stay, I can say that this is a very good option for business purposes, not for holiday. Staff is very Kindle and helpful, rooms are well organized and AC works OK. In my opinion, there could be a little more channels on TV. Gym and pool are on the top of the building. One suggestion to lobby staff is that when you recognize that it's the customer's first day, show them how to use the elevator with the card, I was thought by a girl inside the lift. In my case, Wi-Fi didn't work a lot. In the very positive thoughts about the hotel is the location, plaza las Americas offers you all kind of options to be busy such as Restaurants, Starbucks, cinema and shops. Don't think is a good option for big families.

Temecula, California
2017-04-25
 GOOD LOCATION
Well I did like the location of this place stuck on the back of a big shopping mall. It was easy to catch a bus and get about.Taxis were outside the main door. The hotel zone was easily reached. I was not looking for a party, all inclusive resort. The hotel was older and some repairs were underway. The room I had was spacious with everything you need. Staff were friendly and helpful.


Mahon, Spain
2017-04-19
 Caro para lo que te ofrecen. Expensive for what you get
La verdad es que me decepcionó. Llegué con mi familia y la vedad es que las habitaciones son muy pequeñas e incómodas. El aire no se puede regular y te ahogas de calor o te congelas. El parking está muy incómodo y lejos para llevar las maletas hasta el lobby.I was deceptioned. I went there with my family and the rooms were very small and unconfortable. The air conditioner can´t be regulated and either you freeze or you melt. The parking is located far from the lobby and it´s a hassle to carry the luggage.

User
2017-03-27
 Hotel Hell
If I could give zero stars, I would. No HOT WATER even though we spoke with 3 different managers of various shifts over 1 1/2 days. Then had to argue for money off our room when we checked out! DO NOT STAY HERE.

User
2017-03-25
 Great hotel
This hotel is a hotel which I recommend for a one night stay but not for a family trip. The place is really nice, the wifi doesn't work. This, out of the 2 other hotels I went to on this trip, is the only one with blankets. This is a really corporate hotel, for work, but it still is nice. With its rooftop pool and bar, even a fitness area, this is really good. The flat screen tv has many channels, one tv per room, it has sports and other stuff. Really cool hotel for a one night stay.

Lyngby, Denmark
2017-02-07
 Good hotel if you are on your own and to not want to spend to much time for finding restaurants and shopping.
The location of the hotel in combination with shopping center is perfect and with many restaurant opportunities in the center and nearby. Further, it gives good opportunity for early morning jogging/run to the nearby waterfront area - you can do a 5-10 km tour.

Prairie Village, Kansas
2017-02-06
 One night... Better than ok
We got a VERY reasonably priced night at the Fiesta Inn, and the hotel itself was quite nice. Couple issues, first, there is really no parking and we had to drive around the hotel a couple of times to find a place to park, then even for a short stay to drop off bags had to pay $10 pesos to park. Second, I understand the whole ECO FRIENDLY thing, but hot water would be nice. I ran the shower for 10 minutes trying to get something more than 70° water... Cold showers were not on my agenda. The staff was very courteous, and there is certainly plenty of restaurants around, albeit, they are all tourist trap type places and all large international chains. We took a cab to the Downtown Hotel district, and were able to get there from around $40 pesos, so it was very convenient. We didn't really like Cancun as a whole, it's really not our speed, but this was a very affordable way to see/experience Cancun while still being safe and convenient.

Chicago, United States
2017-02-03
 Nice and Affortable
Great service, clean, complimentary fresh coffee, tea and water. I forgot my toothbrush, I called the desk and within seconds someone was knocking on the door to deliver the toothbrush. I loved the card with tips on how to have a restful night.

West Milwaukee, Wisconsin
2017-02-01
 Really nice surprise by service, that overcame my expectations
When I went to get breakfast at this hotel, I was visited by chef, who asked me, haw was my food and service. Do you need to know more?! I was really surprised by excellent service. It is not expensive hotel. Does not have beachfront. Has little swimming pool on top. Prompt reaction on ANY request I had. Good room service. Location in one of the biggest commercial plazas of Cancun. So you do no need to do your browsing around for restaurant or store- all in one. I just went to any other hotel or park and did pay for beach, when we were not busy by excursion. Right on the side of this hotel is an waffles place, where you could have the breakfast too. I recommend this place form the bottom of my heart- great hotel. Stress free- it is a lot, when you come to vacation. Many of expensive hotels should learn, how to treat customers, so come and take classes from Fiesta Inn! I will be back.

User
2017-01-01
 Perfect for what it is
I landed late one night and needed an easy place to stay in Cancun. This price is reasonable, the location is perfect, and allowed me an early start to Chichenitza the next morning. Rooms were large, clean, and the bed is comfortable. It's quite perfect for what it is and a good landing spot to get your Yucatan adventure started.

User
2016-12-29
 Business Hotel
Nice place to stay for Business. Its located inside a shopping mall which give you options to eat, cinema and nice stores to buy from. Ask for a top floor with a view to the lagoon and ocean. You should sleep with the curtains open so you can see the dawn.

Fremont, California
2016-12-27
 Good room, convenient location
Room is clean and spacious. In a convenient downtown location with lots of shopping and food choices. Hotel doesn't help book taxi, but there is a taxi stop downstairs and there are taxi available most of time.

Liverpool, United Kingdom
2016-12-08
 A good, comfortable city Hotel
It was good, clean, has safe in your room, modern and has swimming pool on the roof. much Better than the Ibis I will never go back there. You have the shopping centre downstairs with many restaurants and bars

User
2016-10-16
 Business locaton
This is a good hotel if you are looking for secure, clean and you need downtown. They have maids working hard and their bell boys. Antonio was always greeting me, and brought me bucket after bucket of ice.Good room service. Fast and accurate.Negative was pool was closed the whole time I was there.

San Pedro
2016-08-19
 Need to measure the beds!
We did love the hotel and espeially the location being over the mall which allowed my family to split up and move arround a little more independtly going to the movies etc but the BEDS did not seem to any of us to be double in size. It was a problem for my two teenagers who had to share....even for my significant other and I we ended up using two beds instead of one. The beds were more like a twin size. Because of that we left early as we were not sleeping! with that being said the staff was excellent and accommodating. Another suggestion was for those of us arriving by car if they had THEIR entrance a little more advertised would be helpful. We could see the hotel and the public parking for the mall but there was no signs to indicate where guests should be parking with luggage etc..

Osaka, Japan
2016-08-17
 awesome staffs
I stayed at this hotel from Aug 10 to 12 for the vacation. Unfortunately my cellphone had gotten pick pocketed in Mexico City just before I moved to Cancun. I asked the concierge how to apply for a stolen certificate with police. He researched it very heartily and warmly calling his friends and families. He could find the police station for tourist and finally I got the document issued by police. I really appreciate for his kindness and gentle.Other staffs were also very kind, diligent. Our room was a Superior Room, two double beds, it's not so big but clean and enough space for our staying. And this hotel was in a big shopping mall, so you can buy some things there.The hotel location is a little far from the center of downtown, so you should catch a taxi or bus to go around bus terminal.

Cancun, Mexico
2016-07-22
 Good Service
Friendly staff and great attention from the maid Viviana. I love the view and the roof garden area. The only bad thing about this hotel is that it doesn't count with its own parking lot, you have to use the one of the Mall and they don't do discounts.

User
2016-07-13
 Excellent Hotel
I have visited Cancun many times and always went shopping to Las Americas and passed by this hotel but it wasn't until this last visit that i decided to stay there.I couldn't have had a better time, since i arrived the staff were incredible, they were so polite and eager to please.I ordered room service the moment i arrived at 2 a.m. and they even allowed me to order whatever i wanted even though the menu only stated a handful of meals were available at that ungodly hour.The rooms were big, spacious, the bed was really comfortable, the views were unbelievable and the pool located at the very top was the cherry on the cake.My whole stay was great!

Belize, Belize
2016-07-05
 Overnight Stay
I liked the Junior Suite. It was spacious and clean and perfect for our needs. We are a family of four so we need to have a little space for our children to play in. We got a King size bed and an additional bed for the children.

Cozumel, Mexico
2016-07-04
 Very clean and nice location
The hotel is located inside of a mall. with a lot of stores and restaurants. The hotel is very clean and comfortable. The staff was very friendly and helpful. The pool, rooftop garden is beautiful and clean. There is also a nice gym and lounge in the hotel.

User
2016-06-27
 The best business option
A perfect hotel for a professional visit in Cancun. Ideally located in the heart of an area rich in restaurants and bars of all kinds, this hotel whose entrance is located in a major shopping center, offers all the facilities for a successful professional stay.

Tampa, FL
2016-06-18
 Great Hotel...
I like this chain of hotels, and I like this hotel as well. The only reservation here is that the price is a little pricey (I think I paid around $140 for a night in June). The rooms are immaculate and are very modern and stylish, the staff professional, the wifi strong, and the cable tv selection is good.

Richardson, Texas
2016-06-03
 Mexico Amigos
Very clean hotel, helpful staff, great location at the huge mall of the Americas and endless supply of taxis any time of day and only 20 minutes from the airport during morning rush hour. We vacationed at Isla Mujeres and had a morning flight to catch home so booked rooms at Fiesta Inn the night before and it worked perfectly. Really enjoyed our afternoon and evening at the mall. The pool was great as well.

Mexico City, Mexico
2016-04-21
 Exceeded expectations for a business hotel
We stayed here 2 nights before heading back to Mexico City, after staying in Tulum for a week. We were not interested in staying in the big resorts of Cancun, so we opted to stay here, in the city center, seeking a more authentic experience. We chose this hotel based on price and location. We ended up paying $120 USD per night. The location is right "down town" about 15 minutes north of the airport. It is actually attached to a big shopping mall, Plaza Americas. The hotel was kind of trendy in design, a bit modern, but we thought it was very clean and had great value. We took one elevator down below and were near a bunch of restaurants, a Starbucks and a movie theater. My wife went shopping and the attached mall, and I lay on the rooftop deck, which comes with a pool, awesome! All in all, this is kind of a business hotel, not a vacation hotel, but the value was great and it is defiantly near all the local side of Cancun and all the shops. Recommend this place.

User
2016-04-16
 Amazing value
Honestly for $60/night this was an unbelievable value. The reception area is very nice. The room was large, very clean and comfortable, with modern finishes. Good wifi. It's located above a modern American mall with tons of food options. I only stayed for one night, and couldn't tell you much about the area and neighborhood, but for a short functional stay in cancun I would definitely go back.

Atlanta, Georgia
2016-04-06
 pleasantly surprized and very convenient if you are OK for not being in the Hotel Zone
This hotel is actually in the mall. The room was large, very clean, very modern and quiet. The rooftop pool was nice and not crowded. We used this hotel as a place to sleep and relax after a day of scuba diving. The mall was convenient to grab a quick bite to eat before the local restaurants were open. There were always taxis there for our quick trips.We booked this hotel through Delta Vacations and ended up being a nicely priced package

charlotte amalie
2016-04-04
 Nice rooftop pool. Taxi to the hotel zone for 170 pecos
Hotel entrance was just inside of the Plaza Las Americas mall which was strange. One had to take an elevator up one floor to the hotel lobby to check in, then use the room keycard in the elevator to access hotel floors. There was a nice quiet rooftop pool and a small exercise room. Hotel bar was lacking - they could not make a margarita! The bartender suggested tequila and squirt. When I asked for a gin and tonic I was told they had no gin.Our room was on the 6th floor which was a "platinum" floor. The rooms had an attractive minimalist decor that was not functional. There was absolutely no place to put anything away. Not a single drawer in the room and very little surface area. Living out of suitcases gets messy and frustrating. The mall had a food court (LOUD) and several restaurants as well as the usual (nicer) stores, theater and even a grocery/all purpose store. It was easy to take a taxi to the hotel zone. We went to the "Coco Bongo" area, $170 pecos to the hotel zone but the return taxi drivers often asked for $200 pecos.We attended Easter Vigil services at Parroquia de Cristo Resucitado, a beautiful Catholic church. Their posted Saturday Masses are at 6 and 7 pm. We found a taxi driver to drop us off and pick up after Mass. Overall it was a pleasant place to stay and an excellent value.

cancun
2016-04-02
 the best in town so far
i like minimalistic architect and this is what it is fiesta in, elegance less is more, beauty place, excellent view, location for shopping and locals party , is just walking, you don't need car , is like playa del carmen everything is walking five minutes

Belize, Belize
2016-03-28
 Easter Vacation
We chose this hotel because it was one of the hotels in Cancun that accepted our American Advantage Miles and was within what we wanted to spend in miles for our vacation. We got a one-room, four-days, three-nights vacation for 40,000 miles. It was in the middle range of some of the choices we had. This hotel is not on Kukulcan Blvd where all the large beach hotels are. It is located in the hotel zone on the mainland. We believe that the hotel service, location and overall experience was great. We particularly liked that the hotel was located at the Las Americas Mall and if you are a Mall type of family the location will be a plus. Everything was literally a few seconds walking distance right from the Hotel's entrance (breakfast, lunch, groceries and entertainment). I am giving the sleep quality a very good because although there were two beds in the room they are a little small for two adults. I will recommend this hotel to our friends and family. Overall we had a great experience and are planning to return next year.

Detroit, Michigan
2016-03-15
 Overall a nice place to stay
Nice room, nice rooftop area with pool and gym. The only drawbacks I had were a noise that sounded like a loud whirlpool which started up @10:30 pm and I don't know when it ended. I called the front desk but they didn't know of any work being done. I was on the 7th floor, and the floor above (9th) had the pool and a whirlpool but that was far away from our room and when up there I could find no way to turn it on. Also poor design on the sink, they used one of those fashionable basin sinks but the faucet only overhung the edge by 1.5 inches giving you very little access to the water.

Sutton, Canada
2016-03-14
 Clean, great service, beautiful pool
I came back to cancun March 7-11, 2016 after visiting feb 22-29, 2016. The feb 22-29 trip we stayed at Riu palace las Americas, this second trip I came solo to hang out with my new friends, so I stayed here. Rooms were nice, rooms were clean spotless whenever I wanted it clean, if I wanted to sleep in no problem, just tell front desk your ready for housekeeping go walk the mall come back spotless, price was good, room service was awesome. I would stay here again no problem, the pool at night is on the rooftop terrace and all lit up with nice lights, it was really amazing.

Atlantic City, New Jersey
2016-02-07
 Fiesta Inn LAS AMERICAS CANCUN
I went to Cancun for a dental trip(that will be a separate review) 1-31-16 to 2-6-16 room 618 I chose Fiesta Inn because I don't want to be in the Hotel zone . If you like shopping or people watching Theres lots to do since it's next to the LAS AMERICAS MALL I read a review before booking about the staff not speaking good english.. Why should they have to. Your in MEXICO , and your not in the tourist zone what do you expect .I enjoyed my stay ,And was VERY happy with everyone that worked there. Maybe next time you should stay in the hotel zone where they probably speak more english. I speak NO spanish what so ever and I made do. There was a language barrier but thats my problem At times it was comical trying to communicate but the staff was very pleasant and accommodating . Pros The Hotel , Lobby, common areas, and Rooms are very clean. Staff is very friendly I did a lot of walking and never felt unsafe Theres a pool on the top floor with some gym equipment. I did not go in the pool but it was nice up there. Beds were comfortable and clean. I slept better there then I do in my own bed. Linens were clean Shower and bathroom VERY clean . Soap, linens ,tooth paste,shampoo ,Iron,coffee maker, A safe and there was a hair dryer A few cons Food was served 6 am to 11 am buffet style and it was just ok,might have been better if it was actually warmer but I'm not a finicky eater Coffee at the buffet was lukewarm at best. It was a 50 -50 chance that it would be warm enough to make the coffee creamer dissolve . Coffee that was on each floor by the elevators was less then lukewarm and out of the 6 days there I believe 1 day it was warm enough to dissolve the creamer Luckily there were PLENTY of places to get Coffee in the mall. And there is a coffee pot and coffee in the room. 1 other con would be ,They decided to remove the tile in the adjoining room ,I can tell the guy was trying to be quite but it was constant bang bang bang. I actually have video of it and if allowed i'll post it. I did not want to complain because I understand maintenance has to get done . I just happened to be next door at the time LOL. All in all I liked my stay and would recommend it to anyone not wanting to be in the hotel zone.

User
2016-01-07
 Normal hotel
Was a simple hotel, with normal service. The gym and the swimming pool was at the top floor but looked not super nice. It was ok level. The hotel locates at the shopping mall therefore it's easy to go and buy something if you need. The restaurant at the bar is very simple. We only had a glass of wine there but was again ok. So, all the experience we had here was "ok".

Bay City, United States
2016-01-06
 Very good Hotel Stay
This price is very good, the breakfast is excellent, but the front desk service needs a little help. The service person did not seem like they had answers when it came to asking about room availability. In addition, I ordered outside food to be delivered to my room, and the front desk made the person wait an extended period before calling me to inform me that the food was ready. That was very unprofessional. Even at the more economical hotels they always attend to food delivery promptly.

Uppsala, Sweden
2016-01-04
 Clean hotel, close to shopping mall but far from the ocean
I enjoyed this hotel. It was clean, the room had a nice layout and the staff was friendly. The location is good is very close to the shopping mall which made it easy to grab a quick bite or go buy some drinks.Minus: Not very good sound isolation. The floor in the corridor is stone so you hear people walking in the corridor. Also I got a room with a shared door to another room, which was very poorly sound isolated. Don't know if this is a common layout for the rooms or not.

Alberta, Canada
2016-01-01
 Great stopover hotel
We stayed 2 nights after our beach vacation. The hotel was clean, quiet and safe. It is in the mall so going for a stroll to shop is easy. Service was friendly. We booked our transfer back to the airport through the tour company desk (behind the hotel front desk) for $25.00 USD. Breakfast is ok but would recommend not eating here every day. Paid 180 pesos per person for breakfast. The wi-fi worked great for us. It was much stronger here than at our beach resort! Beds are small if you have two in a room. Pool area is good for a city hotel with a small but well equipped gym.

User
2015-12-21
 Excellent Modern Boutique Hotel
We loved the design and the furnishings. The service is personal and prompt. Location is ideal for some shopping and a quick shuttle to the airport. Pool on the roof is excellent, as is the view. The restaurant is nice and very reasonable, but they could not charge their services to my room. There website showed a custom shuttle to the airport, but it does not exist. We asked to have them source airport transportation, but they did not come thru. Finding staff at the front desk to speak English was difficult. The room (the bed) was very comfortable, quiet, and well appointed. We would definitley return for this good value.

Tequisquiapan, Mexico
2015-12-10
 Not going back
I asked twice on the reception if breakfast was included and 2 different people said yes when checking in, and checking out. When I got back home I received an e-mail from the floor manager saying that these people were wrong and they proceeded to charge and exorbitant amount (considering local prices) for what was a mediocre breakfast. I wrote back to that floor manager but never got a reply.The room was ok for the price paid. It was clean, but the beds weren't so comfortable and the walls were thin so there were all sorts of noises from other rooms, plumbing, and AC.Wifi was terribly slow, averaging 1.5 Mbps. This was a major inconvenience since this was a business trip and I needed to keep in touch with my coworkers back at home. Even simple audio Skype calls weren't possible and I had to resort to consuming my mobile data plan.On a positive note, the location on the Las Americas mall is excellent which gives you plenty of eating and shopping options.If I didn't have the billing problem mentioned first I would have given this review a 3 stars rating. But the hotel personnel made a mistake and I was forced to take responsibility for that, even after the voucher was signed and the bill (factura) was emitted without the extra charge.

Cancun, Mexico
2015-11-09
 Decent and Friendly
Actually a decent hotel with a lot going for it. The entrance to the hotel is connected from the inside of Plaza las Americas. Parking is in an underground lot and was not the easiest entrance to find. The staff were well trained and attentive. The facilities, rooms and pool area, as well as the gym, were nice and well kept. The only slight disadvantage is the rooms size. Very small rooms and small beds. No noise from the main avenue. An overall decent and friendly stay.

User
2015-06-25
 Vacation
I was pleasantly surprised during my stay at Fiesta Inn. The rooms were very clean. The staff was very helpful. The pool is on the roof and it was well maintained. The location is great. It sits right inside a mall with great food and shopping. We did not encounter one problem and when we go back, we will be staying there again

User
2015-05-27
 Good option for a bussines trip
Great location, just a few steps away from government offices, mall, public transportation and a few restaurants. Clean rooms, very comfortable bed and the view from the roof garden is very nice. They have gym and pool on top of the building.

User
2015-04-30
 very good for the price and location
If you are on a budget this hotel for you. Not only did we have an amzing view, i also love love the fact that it inside the mall so whenever and whatever we needed we just went downstairs to the mall. So convinient! Only thing was i guess we were a little too loud but we were just laughing nothing major and the people next door to us started banging on our wall and obviosuly telling us to shut up. So thats why im putting 1star down, also because i could hear a baby cry so loud. This building need some type of sound proof. Other than that it was an awesome stay. Everytime we went to the pool there were literally no one else but us. Which i loved because then i dont have to share with anyone hehehe. The pool also had an amazing view! Overall i would recomend this to anyone!

Cozumel, Mexico
2015-04-15
 Damp Innovative Design
We were bumped by an oversold from the City Express and moved to the Fiesta Inn. The good thing is that its main entrance is in Plaza Las Americas and clean; the best I didn't have to pay double for staying there. The bad is the unfriendly staff at front desk and worst they sacrificed the bathroom functionality by an "innovative design" of the sink besides the bed and splashing all the room.

Athens, Greece
2015-03-28
 Convenient Placement
The hotel's entrance is located right at the entrance of a conveniently placed huge mall , complete with a movie theater, tenths of known brands and food chains all at your disposal one elevator descend away. It's right outside a taxi parking and a bus parking (at the other side of the mall) so transport is practically no-obstacle. Close to the airport and to the bus terminal. For its price, being away from the zona hotelera it provides many comforts, and the rooms are fine for two people.As for the hotel itself, it is an eco friendly ,professional-looking hotel. Also it has a roof pool & spa , as well as a gym and internet access through computers at the lobby. Make no mistake whatever they say, wifi signal throughout the hotel is free but access to the internet must be payed which was a big turnoff.

User
2015-03-10
 Emergency hotel
We decided to extend our stay so this was the only option available to move asap from one hotel to another. Located inside a mall, clean, ok view, far away from resorts, $200 pesos taxi to resort areas. No spring breakers or annoying people around.

Middletown, California
2015-02-24
 Problem solving,great customer service
This hotel has a great location to the airport and shopping. We stayed only 2 nights but very much enjoyed our stay. Since my husband had an earlier flight we arranged the shuttle the day before and his pick up was perfect. A problem arose for me when I was not picked up by the shuttle service(separate from the hotel but arranged by them) for my flight. I ended up taking a taxi and all was fine. When I arrived home I sent them a copy of the unused voucher and asked what they could do regarding this matter. Raul Escalante took care of my problem and figured out how to reimburse me. We were able to pick up the money in Merida, Mexico with no problem. This took a few weeks but he didn't let us down. We will stay with them again.

User
2015-01-29
 Great value hotel
I traveled to Cancun with my wife and her two sisters. We booked two rooms and were very satisfied with our overall experience with the hotel. Fiesta Inn is located right on top of a mall and it was in a very convinient location. The parking is not inclusive so you have to park in a garage under the building which was very affordable but you do have to pay everytime you go out and get a new ticket when coming in. I wish the hotel would sell one week passes to their guests. There is a restaurant in the hotel which is open for breakfast, lunch and dinner which Was great. The mall under the hotel also has plenty of restaurants and fast food places. I would recommend staying there to anyone. Its not the most luxurious place to stay it was great for the price and the staff was also very nice.

Room types

Suites
Non-Smoking Rooms
Pool and Spa

Outdoor Pool (all year)
Fitness Center
Food & Drink

Bar
Restaurant

Free Internet
Entertainment

Kids' TV Networks
Baby Safety Gates
Kids' Outdoor Play Equipment
General

Air Conditioning
All Spaces Non-Smoking (public and private)
Safe
Facilities for Disabled Guests
Non-Smoking Rooms
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