El Caribeno, Cancun

Address: Kukulcan Blvd 7.5, Cancun, Mexico
Phone: +529988488700
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Restaurant name: El Caribeno, Cancun
Price range: $$ - $$$ ( Mid-range)
Cusines: • Mexican
• Seafood
• Caribbean
• Vegetarian Friendly
• Vegan Options
Schedule: Sunday: 6:30 AM - 11:00 PM
Monday: 6:30 AM - 11:00 PM
Tuesday: 6:30 AM - 11:00 PM
Wednesday: 6:30 AM - 11:00 PM
Thursday: 6:30 AM - 11:00 PM
Friday: 6:30 AM - 11:00 PM
Saturday: 6:30 AM - 11:00 PM
El Caribeno, Cancun
RATING

4.5 / 5
tripadvisor

EXCELLENT




El Caribeno, Cancun
MAP


El Caribeno, Cancun Map
El Caribeno, Cancun address:
Kukulcan Blvd 7.5, Cancun, Mexico
Phone: +529988488700

Navigate to El Caribeno, Cancun on Google Maps

Cancun Hotel Map

Reviews:


Excellent:
78%
Very good:
14%
Average:
7%
Poor:
1%
Terrible:
0%



San Antonio
2017-10-14
 Wonderful Food & View
I read good reviews about this restaurant on Trip Advisor, so my husband and I decided to try it. It was a short bus ride down from our hotel and we arrived right when they opened. The view is serene right down on the beach and the food was great. They have the best homemade chips and salsa I have ever eaten. The pork sandwich was yummy and over all it was a nice dining experience. I would recommend!

Sao Paulo, SP
2017-07-02
 Delicious food with fantastic beach view!
It is inside the Intercontinental hotel, but available for visitors. Here you'll find a helpful staff and fantastic food! The restaurant is a foot step away from the beach, so you have a nice view! All dishes are delicious, but I would highlight the seafood grill with mushroom risotto and guava creme brulle.

Connecticut
2017-06-16
 Wine tasting with Jorge and Antonio
These guys Jorge and Antonio are so knowledgeable and fun Luv theses guys can't wait to do the wine and chocolate tasting again!!

User
2017-06-14
 Amazing!
We shared the grill platter and it was literally amazing.The meat was all very well prepared and the way it was presented and the sauces added to the side was great.What makes me want to recommend this place to everyone though is the service.We were being restless because we were stung under the table. The waiter immediately came to us with an anti mosquito spray for example.They told us the meat would take a bit longer because of the chicken that had to be well done etc. Etc. Overall just unbelievably friendly.

Millville, New Jersey
2017-06-12
 Great food...awesome view.
This restaurant, located in the Presidente Hotel, has great food and an awesome view. We eat here regularly and enjoy the waiters to bring the food with added joy to the service.


District of Columbia
2017-05-17
 Great on-site hotel
This hotel is more or less open to the elements by being under a large "Palapa" structure. I initially didn't want to go because I thought I'd be too hot. While it was warm, the ceiling fans are pretty strong which made it pleasant. The views at night onto the sparkling ocean are lovely and enchanting. The service was good, the food was good for a not-too-unreasonable price (considering its a hotel restaurant) and we would definitely eat here again if staying at the InterContinental Presidente.

San Antonio
2017-10-14
 Wonderful Food & View
I read good reviews about this restaurant on Trip Advisor, so my husband and I decided to try it. It was a short bus ride down from our hotel and we arrived right when they opened. The view is serene right down on the beach and the food was great. They have the best homemade chips and salsa I have ever eaten. The pork sandwich was yummy and over all it was a nice dining experience. I would recommend!

Sao Paulo, SP
2017-07-02
 Delicious food with fantastic beach view!
It is inside the Intercontinental hotel, but available for visitors. Here you'll find a helpful staff and fantastic food! The restaurant is a foot step away from the beach, so you have a nice view! All dishes are delicious, but I would highlight the seafood grill with mushroom risotto and guava creme brulle.

Connecticut
2017-06-16
 Wine tasting with Jorge and Antonio
These guys Jorge and Antonio are so knowledgeable and fun Luv theses guys can't wait to do the wine and chocolate tasting again!!

User
2017-06-14
 Amazing!
We shared the grill platter and it was literally amazing.The meat was all very well prepared and the way it was presented and the sauces added to the side was great.What makes me want to recommend this place to everyone though is the service.We were being restless because we were stung under the table. The waiter immediately came to us with an anti mosquito spray for example.They told us the meat would take a bit longer because of the chicken that had to be well done etc. Etc. Overall just unbelievably friendly.

Millville, New Jersey
2017-06-12
 Great food...awesome view.
This restaurant, located in the Presidente Hotel, has great food and an awesome view. We eat here regularly and enjoy the waiters to bring the food with added joy to the service.

District of Columbia
2017-05-17
 Great on-site hotel
This hotel is more or less open to the elements by being under a large "Palapa" structure. I initially didn't want to go because I thought I'd be too hot. While it was warm, the ceiling fans are pretty strong which made it pleasant. The views at night onto the sparkling ocean are lovely and enchanting. The service was good, the food was good for a not-too-unreasonable price (considering its a hotel restaurant) and we would definitely eat here again if staying at the InterContinental Presidente.

Mérida, Yucatan, Mexico
2017-04-23
 Bravo chef!
Amazing grilled sea food. Perfect taste from the chef and service from the staff. The wine was a Casa Madero 3V really good. Thank you all for the wonderfull night my wife and I had at our dinner.

Norfolk, United States
2017-04-23
 Special dinner
We met Erick Gonzalez as we were having a drink served by Erick Carlos who was showing Bill Quire how to make a frozen margarita. I asked Erick Gonzalez if he would be our waiter for dinner - he said I will prepare you a special dinner for the evening...we had a five course dinner finished off with a delicious Pineapple and Ice Cream made at our table...Thank you for making our last evening special in CancunBill and Phyllis QuireRay and Susan Smith

South Shore, Kentucky, USA
2017-03-17
 Best waiter staff that we have ever experienced.
The waiter staff were incredible. We ate here several times during our stay because of the atmosphere and great food. We were hoping to experience some new food choices from the region and the staff had local food suggestions. I admit that I could not pronounce everything that I ate but it was always fresh and original.

User
2017-02-23
 Great service, best tastes.
Cool place. It is hard to find. This place is part of the Intercontinental hotel. The restaurant located at the seaside. Go through lobby to access restaurant.This place is great for lunch. They have various food options and the staff is very friendly.

Chapel Hill, NC
2017-02-15
 Special Valentine's dinner
Last night, together with our friends, my husband and I were treated to a special chef's dinner at El Caribieno . We remembered Pamela, the manager, from when she was the hostess at La Trattoria at the Moon Palace Golf Resort and Spa. She welcomed us with such a wonderful smile, remembering us from last year. Our dinner was a feast, flower petals on the table, Antonio the sommelier selected wines for each course. The chef and staff presented each course to us as Pamela described what we would be eating. The carrot soup was delicious, the salad was an assortment of veggies, sprouts and drops of dressing on beautiful heavy wood boards ( never seen that before). The entree was salmon and filet mignon with a tamarind sauce,small potatoes and baby vegetables. Excellent flavors. Dessert was beautiful to see - small bites of tiramisu, cheesecake, ginger ice cream and more. Pamela and her staff were wonderful. We felt as if we were in our own home with a private chef. She and the staff are a perfect part of the Palace Resorts staff. If you are looking for a vacation place to call home - this is it.

User
2017-02-05
 Good food and nice waiters
We went to this restaurant on our first night at the hotel. We had a soup, the tostadas, the pasta and a fish filet. The food was abundant and very tasteful. The service was good too.

Mérida, Yucatan, Mexico
2017-04-23
 Bravo chef!
Amazing grilled sea food. Perfect taste from the chef and service from the staff. The wine was a Casa Madero 3V really good. Thank you all for the wonderfull night my wife and I had at our dinner.

Norfolk, United States
2017-04-23
 Special dinner
We met Erick Gonzalez as we were having a drink served by Erick Carlos who was showing Bill Quire how to make a frozen margarita. I asked Erick Gonzalez if he would be our waiter for dinner - he said I will prepare you a special dinner for the evening...we had a five course dinner finished off with a delicious Pineapple and Ice Cream made at our table...Thank you for making our last evening special in CancunBill and Phyllis QuireRay and Susan Smith

South Shore, Kentucky, USA
2017-03-17
 Best waiter staff that we have ever experienced.
The waiter staff were incredible. We ate here several times during our stay because of the atmosphere and great food. We were hoping to experience some new food choices from the region and the staff had local food suggestions. I admit that I could not pronounce everything that I ate but it was always fresh and original.

User
2017-02-23
 Great service, best tastes.
Cool place. It is hard to find. This place is part of the Intercontinental hotel. The restaurant located at the seaside. Go through lobby to access restaurant.This place is great for lunch. They have various food options and the staff is very friendly.

Chapel Hill, NC
2017-02-15
 Special Valentine's dinner
Last night, together with our friends, my husband and I were treated to a special chef's dinner at El Caribieno . We remembered Pamela, the manager, from when she was the hostess at La Trattoria at the Moon Palace Golf Resort and Spa. She welcomed us with such a wonderful smile, remembering us from last year. Our dinner was a feast, flower petals on the table, Antonio the sommelier selected wines for each course. The chef and staff presented each course to us as Pamela described what we would be eating. The carrot soup was delicious, the salad was an assortment of veggies, sprouts and drops of dressing on beautiful heavy wood boards ( never seen that before). The entree was salmon and filet mignon with a tamarind sauce,small potatoes and baby vegetables. Excellent flavors. Dessert was beautiful to see - small bites of tiramisu, cheesecake, ginger ice cream and more. Pamela and her staff were wonderful. We felt as if we were in our own home with a private chef. She and the staff are a perfect part of the Palace Resorts staff. If you are looking for a vacation place to call home - this is it.

User
2017-02-05
 Good food and nice waiters
We went to this restaurant on our first night at the hotel. We had a soup, the tostadas, the pasta and a fish filet. The food was abundant and very tasteful. The service was good too.

Winona, Minnesota
2016-02-04
 Dinner with hubby
Not only was the good amazing but the staff, from the front desk to the bus boys was friendly, engaging and totally all about our experience! Outstanding!!!!!

User
2016-01-26
 Handmade Pasta with a Caribbean Flair!
We ate here three times at first by virtue of its being in our hotel, Intercontinental Presidente Cancun. We returned twice more, once for my birthday dinner and the next morning for breakfast. Each meal was terrific in its own way. There are two menus, one with local fare, the pasta dishes and some great looking fish options, the other with the pricier specials which include steak and lobster. The first night I had the handmade gnocchi with a delicate green sauce influenced by the Caribbean locale. My mom had fettuccine, also made en casa, which had a red chile based sauce and with grilled chicken as well. Both were excellent, a tiny bit of spice to make the sauces interesting and the grilled chicken breast was moist and delicious. My boyfriend had enchiladas which were very tasty as well and came with white rice. On my birthday we both ordered the Chilean sea bass from the Specials menu, while my mom had the grouper. Each was again quite delicious and were paired with an avocado risotto that was sumptuous. We had started with a skewer of scallops wrapped in bacon and the tortilla soup. Both were very nice, especially the soup which was served with a whole plateful of condiments such as fresh avocado and of course tortilla chips. The only disappointing part of the meal, other than the guy at the next table speaker phoning through most of it, was the choices on the dessert menu. They were classics like apple pie or cheesecake but all dolled up with too many additions like caramel sauce or guava. We were stuffed anyway so decided to skip it. Breakfast the next day we ordered off the menu even though the brunch buffet looked amazing for about $20. The menu options were less expensive and that's all we wanted after the previous night's feast. Next time I would get the buffet though after having glimpsed the fresh fruit offered there. All in all very satisfying meals had here.

Atlanta, Georgia
2015-12-24
 Surprisingly good service and food
We stayed at the Intercontinental. We were surprised with this restaurant as one of the top ones in Cancun. The food is very delicious and served in a very nice look. It is next to the beach with a very nice view. But the most pleasing part of the restaurant is the great service with very friendly staff. Great choice for any time of the day.

Sacramento, California
2015-06-28
 Best Restaurant In Moon Palace
The food at El Caribeno is excellent. The seafood is especially fresh and well-prepared. We were looking everywhere for seafood and found it the best here. The flavor is a combination of Mexi-Carribean that is very unique. We went twice during our stay at tried each of the appetizers and all of the soups. Every one was excellent. The wait staff is attentive and the restaurant is not as impacted as the others at Moon Palace because it is located in the Grand section of the hotel. It's definitely worth a trek to the far end of the property.

London, United Kingdom
2015-06-13
 Amazing food
Ate here about 3 times during our week long holiday. Loved the food. The breakfast was amazing!!! The service was pretty good too.

Maryland
2015-05-26
 One of my Favorites!
El Caribeño at the Grand section of the Moon Palace offers breakfast and lunch buffet and ala carte dinners with a very nice open rooftop bar! A favorite by most people I am so sure. Sushi outside along with fresh oven baked pizza. Inside you could have a fresh smoothie, great coffee, mexican food, sea food, OMG, so many options day or night. A beautiful pool with a swim up bar is located in front of the restaurant. The staff is so professional and personal remembering each guest which was truly unbelievable.

Mexico City, Mexico
2015-04-27
 Delicious!
Excellent variety of steaks, fish and chicken dishes. Try the pasta with seafood it is awesome. They have a great selection of wines and the Sommelier gives pretty good advices.

Midwest
2015-03-18
 Beautiful setting, Great food and service
You are in for a treat if you stop at the Caribeno located in the El Presidente Intercontinental Hotel in the hotel zone. We have vacationed for extended stays in Cancun for many years and this is hands down our favorite place to eat. The restaurant is situated beachside in a gorgeous open air palaypa. Great menu includes wonderful seafood, chicken, soups, and desserts. My favorites are : the grouper special (prepared to order with different sauces), red snapper, the grilled salmon salad, the half grilled chicken, Chilean sea bass, ravioli with beetroot sauce, shrimp cocktail, and lentil soup. They have some terrific flambé desserts that are prepared at the table and the chocolate volcano (soufflé) was wonderful at our last visit. Generous portions and food quality is excellent. They do have steaks, but I haven tried any....I typically do not order beef while in Cancun as I am generally disappointed. We often take guests who are visiting and they love the atmosphere and food. Prices are very reasonable, the setting is very comfortable and welcoming. They even have a kids menu which was perfect for our party of 14, including 3 children last week.

Costa Mesa, California
2014-07-20
 Loved Caribeno!
I loved my stay at the Moon Grand hotel. I have to say a special thank you to Luis Alberto Balam Camal, who was our server at El Caribeno. He did a great job of suggesting specials. My favorite was a mango fresh water with chile salt on the rim of the glass. Thank you Moon Grand, we will definitely be coming back!!!

Ashburn, Virginia
2014-05-29
 Excellent Staff
I just spent a week in Cancun staying at the Moon Palace Grand. We visit Moon palace annually but this year we traveled with a posse (12 of us). We often met at El Caribeno for breakfast, sometimes lunch, and once for dinner. We also sometimes met there just to have drinks at the bar. The hostess Addy was always so accommodating, very courteous and personable, and was genuinely happy to seat our large group. Also, the bartender: Vicente May - is the best bartender at Moon Palace - and that's saying a lot because there are a number of excellent bartenders there. Vicente stands out because of his creativity with making drinks as well as his personal touch with guests. With so many restaurants at Moon Palace, we visited as many as we could during the 7 days there but clearly, the staff at this one was superb.

Winona, Minnesota
2016-02-04
 Dinner with hubby
Not only was the good amazing but the staff, from the front desk to the bus boys was friendly, engaging and totally all about our experience! Outstanding!!!!!

User
2016-01-26
 Handmade Pasta with a Caribbean Flair!
We ate here three times at first by virtue of its being in our hotel, Intercontinental Presidente Cancun. We returned twice more, once for my birthday dinner and the next morning for breakfast. Each meal was terrific in its own way. There are two menus, one with local fare, the pasta dishes and some great looking fish options, the other with the pricier specials which include steak and lobster. The first night I had the handmade gnocchi with a delicate green sauce influenced by the Caribbean locale. My mom had fettuccine, also made en casa, which had a red chile based sauce and with grilled chicken as well. Both were excellent, a tiny bit of spice to make the sauces interesting and the grilled chicken breast was moist and delicious. My boyfriend had enchiladas which were very tasty as well and came with white rice. On my birthday we both ordered the Chilean sea bass from the Specials menu, while my mom had the grouper. Each was again quite delicious and were paired with an avocado risotto that was sumptuous. We had started with a skewer of scallops wrapped in bacon and the tortilla soup. Both were very nice, especially the soup which was served with a whole plateful of condiments such as fresh avocado and of course tortilla chips. The only disappointing part of the meal, other than the guy at the next table speaker phoning through most of it, was the choices on the dessert menu. They were classics like apple pie or cheesecake but all dolled up with too many additions like caramel sauce or guava. We were stuffed anyway so decided to skip it. Breakfast the next day we ordered off the menu even though the brunch buffet looked amazing for about $20. The menu options were less expensive and that's all we wanted after the previous night's feast. Next time I would get the buffet though after having glimpsed the fresh fruit offered there. All in all very satisfying meals had here.

Atlanta, Georgia
2015-12-24
 Surprisingly good service and food
We stayed at the Intercontinental. We were surprised with this restaurant as one of the top ones in Cancun. The food is very delicious and served in a very nice look. It is next to the beach with a very nice view. But the most pleasing part of the restaurant is the great service with very friendly staff. Great choice for any time of the day.

Sacramento, California
2015-06-28
 Best Restaurant In Moon Palace
The food at El Caribeno is excellent. The seafood is especially fresh and well-prepared. We were looking everywhere for seafood and found it the best here. The flavor is a combination of Mexi-Carribean that is very unique. We went twice during our stay at tried each of the appetizers and all of the soups. Every one was excellent. The wait staff is attentive and the restaurant is not as impacted as the others at Moon Palace because it is located in the Grand section of the hotel. It's definitely worth a trek to the far end of the property.

London, United Kingdom
2015-06-13
 Amazing food
Ate here about 3 times during our week long holiday. Loved the food. The breakfast was amazing!!! The service was pretty good too.

Maryland
2015-05-26
 One of my Favorites!
El Caribeño at the Grand section of the Moon Palace offers breakfast and lunch buffet and ala carte dinners with a very nice open rooftop bar! A favorite by most people I am so sure. Sushi outside along with fresh oven baked pizza. Inside you could have a fresh smoothie, great coffee, mexican food, sea food, OMG, so many options day or night. A beautiful pool with a swim up bar is located in front of the restaurant. The staff is so professional and personal remembering each guest which was truly unbelievable.

Mexico City, Mexico
2015-04-27
 Delicious!
Excellent variety of steaks, fish and chicken dishes. Try the pasta with seafood it is awesome. They have a great selection of wines and the Sommelier gives pretty good advices.

Midwest
2015-03-18
 Beautiful setting, Great food and service
You are in for a treat if you stop at the Caribeno located in the El Presidente Intercontinental Hotel in the hotel zone. We have vacationed for extended stays in Cancun for many years and this is hands down our favorite place to eat. The restaurant is situated beachside in a gorgeous open air palaypa. Great menu includes wonderful seafood, chicken, soups, and desserts. My favorites are : the grouper special (prepared to order with different sauces), red snapper, the grilled salmon salad, the half grilled chicken, Chilean sea bass, ravioli with beetroot sauce, shrimp cocktail, and lentil soup. They have some terrific flambé desserts that are prepared at the table and the chocolate volcano (soufflé) was wonderful at our last visit. Generous portions and food quality is excellent. They do have steaks, but I haven tried any....I typically do not order beef while in Cancun as I am generally disappointed. We often take guests who are visiting and they love the atmosphere and food. Prices are very reasonable, the setting is very comfortable and welcoming. They even have a kids menu which was perfect for our party of 14, including 3 children last week.

Costa Mesa, California
2014-07-20
 Loved Caribeno!
I loved my stay at the Moon Grand hotel. I have to say a special thank you to Luis Alberto Balam Camal, who was our server at El Caribeno. He did a great job of suggesting specials. My favorite was a mango fresh water with chile salt on the rim of the glass. Thank you Moon Grand, we will definitely be coming back!!!

Ashburn, Virginia
2014-05-29
 Excellent Staff
I just spent a week in Cancun staying at the Moon Palace Grand. We visit Moon palace annually but this year we traveled with a posse (12 of us). We often met at El Caribeno for breakfast, sometimes lunch, and once for dinner. We also sometimes met there just to have drinks at the bar. The hostess Addy was always so accommodating, very courteous and personable, and was genuinely happy to seat our large group. Also, the bartender: Vicente May - is the best bartender at Moon Palace - and that's saying a lot because there are a number of excellent bartenders there. Vicente stands out because of his creativity with making drinks as well as his personal touch with guests. With so many restaurants at Moon Palace, we visited as many as we could during the 7 days there but clearly, the staff at this one was superb.

Cancun, Mexico
2014-03-09
 Moon Grand Cabinero Restaurant
We just had the best meal and service at Cabinero. The surf and turf was cooked perfectly for all six of us. The wine pairing was fantastic and the service was excellent. The staff was very attentive to all aspects of the meal. We would like to thank Jorge Diaz, manager, who ensure that everything went well. The sommelier Xavier de Araugo had excellent choices of wines. Wow what an experience. Thank youClaude and the "gang"

Penticton, Canada
2014-02-08
 Beautiful presentation and experienced servers
We spent a week at Moon Palace in the Sunrise section, but we had a golf cart at our disposal so we were able to easily visit all restaurants in the large resort. We dined at El Caribeno a couple of times because the food was so fresh and unique, but also because of the experienced servers we had. Upon return, we requested a table in Alejandro Cural and Ricardo's section again. Alejandro never let our glasses get empty, suggested and brought a variety of beverages for us to taste and experience, and treated the pre-teen and teen with us very special - fancy virgin cocktails and shots just for them so they felt like adults! Alejandro and Ricardo predicted everything that we would need way before we knew we needed it. The food by itself is pretty amazing as well. We loved the starters they brought to the table before we even decided what were having for dinner - fish tacos, onion rings, and other seafood delicacies. I am not fond of seafood, but I ate a fish taco and it didn't smell or taste like fish. After finding out what it was, I even had another! The main course and desserts were 10 all-around, and the exceptional service continued throughout the night. I can't comment on price, because this was an all-inclusive resort, but if these meals were served where I live, they would have surely been $40 a plate. I sure hope the staff at Moon Palace get paid well, because everyone in every line of work there seems to be very happy and it shows. Alejandro and Ricardo - thanks for the fun and the great memories!

Milwaukee, Wisconsin
2013-08-28
 Awesome true high quality unique beach restaurant
I dined here for every breakfast an most meals both stays at the Intercontinental Presidente.The menu is very unique . Service is top notch. quality and presentation are incredible. If you're not staying at the hotel, it's very much worth the trip to dine here. Trust me .

Babylon, New York
2013-07-08
 Thank you for making my Birthday Celebration Fantastic!
The service was excellent and the food was so delicious.It was an incredible evening you really know how to make someone feel special. I like to thank Marisol Sanches Canche,Louis Alberto Balkan Camal and Luis Alberto Perez Flores and Xauier de ArausoThank you everyone my friends and I had a wonderful time.

Westfield, Massachusetts
2013-05-22
 Staff are their best asset!
The food is great and the selection is overwhelming for the breakfast & lunch buffets, but the gem of this restaurant is the staff. We were thankful for the great service provided by all, but especially Juan Carlos Ceh, Mario Gomez, Luis Caro & Jorge, who welcomed us each morning with smiles and fresh coffee

User
2013-01-14
 Seafood for two
My wife and I dined here while staying at the Intercontinental Presidente Cancun. The hotel was very nice, typical Intercontinental style. El Caribeno was excellent ! The service was attentive and friendly and the food was above our expectations. The title of this review says it all. If you are a seafood lover order the Grilled Seafood for two. The lobster tails, scallops, shrimp, octopus and white fish were grilled to perfection ! Each seafood seasoned slightly different and plenty for two. We also enjoyed a very nice white Mexican wine which I'm now banging my head to remember the name ! Also, I don't want to leave out that the pricing was very economical. I really wasn't paying much attention until the bill came and I was then surprised at how little the dinner was. Well, that's it. Bottom line, we'll be back next time in Cancun.

Saginaw, Michigan
2012-10-22
 excellence on display
We spent a week at the Grand Palace Moon and eat breakfast every morning at the El Caribeno restaurant. Excellence describes the service and attention we received from Adriana Stephanie and Efren Sanchez. Their loving concern for us made it hard to leave when our week was finished. It has encouraged me to consider moving from Palace premier to join diamond status in march when we return. Thank you Efren and Adriana for the most memorable vacation we have ever taken at the Moon Palace Resorts. Dr. Ron and Georgette Frierson.

Nairobi, Kenya
2012-03-18
 Fantastic beach view and really good food
Had one dinner and one lunch here during a 6 days stay at IC Presidente hotel. A Mexican friend recommended the restaurant and she was right! Has the chicken in mole poblano for dinner after a caldo tlalpeño - after a margarita that wads no to salty. For lunch one day a perfect dry martini, and then one of the best pozole soups ever and thn a Mar y Tierra (surf and turf) with a good merlot. Service is quick - even if the Norwegian girls at the next table maybe would have appreciated not to be asked if they are single by the waiter.... (not really what one expects of a waiter in a restaurant with high ambitions)

Cancun, Mexico
2014-03-09
 Moon Grand Cabinero Restaurant
We just had the best meal and service at Cabinero. The surf and turf was cooked perfectly for all six of us. The wine pairing was fantastic and the service was excellent. The staff was very attentive to all aspects of the meal. We would like to thank Jorge Diaz, manager, who ensure that everything went well. The sommelier Xavier de Araugo had excellent choices of wines. Wow what an experience. Thank youClaude and the "gang"

Penticton, Canada
2014-02-08
 Beautiful presentation and experienced servers
We spent a week at Moon Palace in the Sunrise section, but we had a golf cart at our disposal so we were able to easily visit all restaurants in the large resort. We dined at El Caribeno a couple of times because the food was so fresh and unique, but also because of the experienced servers we had. Upon return, we requested a table in Alejandro Cural and Ricardo's section again. Alejandro never let our glasses get empty, suggested and brought a variety of beverages for us to taste and experience, and treated the pre-teen and teen with us very special - fancy virgin cocktails and shots just for them so they felt like adults! Alejandro and Ricardo predicted everything that we would need way before we knew we needed it. The food by itself is pretty amazing as well. We loved the starters they brought to the table before we even decided what were having for dinner - fish tacos, onion rings, and other seafood delicacies. I am not fond of seafood, but I ate a fish taco and it didn't smell or taste like fish. After finding out what it was, I even had another! The main course and desserts were 10 all-around, and the exceptional service continued throughout the night. I can't comment on price, because this was an all-inclusive resort, but if these meals were served where I live, they would have surely been $40 a plate. I sure hope the staff at Moon Palace get paid well, because everyone in every line of work there seems to be very happy and it shows. Alejandro and Ricardo - thanks for the fun and the great memories!

Milwaukee, Wisconsin
2013-08-28
 Awesome true high quality unique beach restaurant
I dined here for every breakfast an most meals both stays at the Intercontinental Presidente.The menu is very unique . Service is top notch. quality and presentation are incredible. If you're not staying at the hotel, it's very much worth the trip to dine here. Trust me .

Babylon, New York
2013-07-08
 Thank you for making my Birthday Celebration Fantastic!
The service was excellent and the food was so delicious.It was an incredible evening you really know how to make someone feel special. I like to thank Marisol Sanches Canche,Louis Alberto Balkan Camal and Luis Alberto Perez Flores and Xauier de ArausoThank you everyone my friends and I had a wonderful time.

Westfield, Massachusetts
2013-05-22
 Staff are their best asset!
The food is great and the selection is overwhelming for the breakfast & lunch buffets, but the gem of this restaurant is the staff. We were thankful for the great service provided by all, but especially Juan Carlos Ceh, Mario Gomez, Luis Caro & Jorge, who welcomed us each morning with smiles and fresh coffee

User
2013-01-14
 Seafood for two
My wife and I dined here while staying at the Intercontinental Presidente Cancun. The hotel was very nice, typical Intercontinental style. El Caribeno was excellent ! The service was attentive and friendly and the food was above our expectations. The title of this review says it all. If you are a seafood lover order the Grilled Seafood for two. The lobster tails, scallops, shrimp, octopus and white fish were grilled to perfection ! Each seafood seasoned slightly different and plenty for two. We also enjoyed a very nice white Mexican wine which I'm now banging my head to remember the name ! Also, I don't want to leave out that the pricing was very economical. I really wasn't paying much attention until the bill came and I was then surprised at how little the dinner was. Well, that's it. Bottom line, we'll be back next time in Cancun.

Saginaw, Michigan
2012-10-22
 excellence on display
We spent a week at the Grand Palace Moon and eat breakfast every morning at the El Caribeno restaurant. Excellence describes the service and attention we received from Adriana Stephanie and Efren Sanchez. Their loving concern for us made it hard to leave when our week was finished. It has encouraged me to consider moving from Palace premier to join diamond status in march when we return. Thank you Efren and Adriana for the most memorable vacation we have ever taken at the Moon Palace Resorts. Dr. Ron and Georgette Frierson.

Nairobi, Kenya
2012-03-18
 Fantastic beach view and really good food
Had one dinner and one lunch here during a 6 days stay at IC Presidente hotel. A Mexican friend recommended the restaurant and she was right! Has the chicken in mole poblano for dinner after a caldo tlalpeño - after a margarita that wads no to salty. For lunch one day a perfect dry martini, and then one of the best pozole soups ever and thn a Mar y Tierra (surf and turf) with a good merlot. Service is quick - even if the Norwegian girls at the next table maybe would have appreciated not to be asked if they are single by the waiter.... (not really what one expects of a waiter in a restaurant with high ambitions)

San Antonio
2017-10-14
 Wonderful Food & View
I read good reviews about this restaurant on Trip Advisor, so my husband and I decided to try it. It was a short bus ride down from our hotel and we arrived right when they opened. The view is serene right down on the beach and the food was great. They have the best homemade chips and salsa I have ever eaten. The pork sandwich was yummy and over all it was a nice dining experience. I would recommend!

Sao Paulo, SP
2017-07-02
 Delicious food with fantastic beach view!
It is inside the Intercontinental hotel, but available for visitors. Here you'll find a helpful staff and fantastic food! The restaurant is a foot step away from the beach, so you have a nice view! All dishes are delicious, but I would highlight the seafood grill with mushroom risotto and guava creme brulle.

Connecticut
2017-06-16
 Wine tasting with Jorge and Antonio
These guys Jorge and Antonio are so knowledgeable and fun Luv theses guys can't wait to do the wine and chocolate tasting again!!

User
2017-06-14
 Amazing!
We shared the grill platter and it was literally amazing.The meat was all very well prepared and the way it was presented and the sauces added to the side was great.What makes me want to recommend this place to everyone though is the service.We were being restless because we were stung under the table. The waiter immediately came to us with an anti mosquito spray for example.They told us the meat would take a bit longer because of the chicken that had to be well done etc. Etc. Overall just unbelievably friendly.

Millville, New Jersey
2017-06-12
 Great food...awesome view.
This restaurant, located in the Presidente Hotel, has great food and an awesome view. We eat here regularly and enjoy the waiters to bring the food with added joy to the service.

District of Columbia
2017-05-17
 Great on-site hotel
This hotel is more or less open to the elements by being under a large "Palapa" structure. I initially didn't want to go because I thought I'd be too hot. While it was warm, the ceiling fans are pretty strong which made it pleasant. The views at night onto the sparkling ocean are lovely and enchanting. The service was good, the food was good for a not-too-unreasonable price (considering its a hotel restaurant) and we would definitely eat here again if staying at the InterContinental Presidente.

San Antonio
2017-10-14
 Wonderful Food & View
I read good reviews about this restaurant on Trip Advisor, so my husband and I decided to try it. It was a short bus ride down from our hotel and we arrived right when they opened. The view is serene right down on the beach and the food was great. They have the best homemade chips and salsa I have ever eaten. The pork sandwich was yummy and over all it was a nice dining experience. I would recommend!

Sao Paulo, SP
2017-07-02
 Delicious food with fantastic beach view!
It is inside the Intercontinental hotel, but available for visitors. Here you'll find a helpful staff and fantastic food! The restaurant is a foot step away from the beach, so you have a nice view! All dishes are delicious, but I would highlight the seafood grill with mushroom risotto and guava creme brulle.

Connecticut
2017-06-16
 Wine tasting with Jorge and Antonio
These guys Jorge and Antonio are so knowledgeable and fun Luv theses guys can't wait to do the wine and chocolate tasting again!!

User
2017-06-14
 Amazing!
We shared the grill platter and it was literally amazing.The meat was all very well prepared and the way it was presented and the sauces added to the side was great.What makes me want to recommend this place to everyone though is the service.We were being restless because we were stung under the table. The waiter immediately came to us with an anti mosquito spray for example.They told us the meat would take a bit longer because of the chicken that had to be well done etc. Etc. Overall just unbelievably friendly.

Millville, New Jersey
2017-06-12
 Great food...awesome view.
This restaurant, located in the Presidente Hotel, has great food and an awesome view. We eat here regularly and enjoy the waiters to bring the food with added joy to the service.

District of Columbia
2017-05-17
 Great on-site hotel
This hotel is more or less open to the elements by being under a large "Palapa" structure. I initially didn't want to go because I thought I'd be too hot. While it was warm, the ceiling fans are pretty strong which made it pleasant. The views at night onto the sparkling ocean are lovely and enchanting. The service was good, the food was good for a not-too-unreasonable price (considering its a hotel restaurant) and we would definitely eat here again if staying at the InterContinental Presidente.

Pittsburgh, Pennsylvania
2017-05-29
 Good hotel fare with a great view
We had lunch while we stayed here. Service was great and the sandwiches had great flavor. We had hamburgers and a pepito. Plenty of food but the view was better

Mexico City, Mexico
2017-04-30
 Nice view and really good food
El Caribeño is located inside Presidente Intercontinental Hotel, with a beautiful beach view and a very good menu. Lobster is really good here at an affordable price. Service is good and the ambiance perfect for a relaxed time. Overall a good option.

Pittsburgh, Pennsylvania
2017-05-29
 Good hotel fare with a great view
We had lunch while we stayed here. Service was great and the sandwiches had great flavor. We had hamburgers and a pepito. Plenty of food but the view was better

Mexico City, Mexico
2017-04-30
 Nice view and really good food
El Caribeño is located inside Presidente Intercontinental Hotel, with a beautiful beach view and a very good menu. Lobster is really good here at an affordable price. Service is good and the ambiance perfect for a relaxed time. Overall a good option.

Okemos, Michigan
2017-03-30
 breakfast
breakfast was included in our package and was serverd in this restaurant. They offered different juices, regular, lactose free and soy and choc milk, omelets, eggs, pastries and sweets, fruits, cheese snd cracker, bread and jam, mexican breakfasts, yogurt, pancakes and waffles, cereals, coffee, tea,.. you name it they had it

Anchorage, Alaska
2016-03-09
 lovely ocean setting with great food
This restaurant on Presidente Intercontinental hotel resort grounds was a pleasant surprise. We had superb breakfast buffets with a grand variety and selection and a wonderful dinner. The menu was extensive, the food excellent, the prices moderate and the dinner sunset views marvelous. My seared tuna dinner was outstanding, and my friends grilled lobster tails were delicious. I highly recommend this restaurant and hope to return.

Okemos, Michigan
2017-03-30
 breakfast
breakfast was included in our package and was serverd in this restaurant. They offered different juices, regular, lactose free and soy and choc milk, omelets, eggs, pastries and sweets, fruits, cheese snd cracker, bread and jam, mexican breakfasts, yogurt, pancakes and waffles, cereals, coffee, tea,.. you name it they had it

Anchorage, Alaska
2016-03-09
 lovely ocean setting with great food
This restaurant on Presidente Intercontinental hotel resort grounds was a pleasant surprise. We had superb breakfast buffets with a grand variety and selection and a wonderful dinner. The menu was extensive, the food excellent, the prices moderate and the dinner sunset views marvelous. My seared tuna dinner was outstanding, and my friends grilled lobster tails were delicious. I highly recommend this restaurant and hope to return.

Potomac MD
2011-02-21
 Service above all!
We spent a week at Moon Palace Grand and the highlights of our stay were our three special lunches at the El Caribeno restaurant. It begun with the exceptional helpfulness of the hostesses, Gabriela Cuatzozon and Adriana Arriaga, who took our initial requests and questions to the cheff Adrian Palagot. The end result of their co-operation, and willingness to accomodate my husband's dietary restrictions, were three of the most wonderful and creative lunches we have encountered. There was the perfectly cooked and seasoned filet mignon, succulent lubster tails as well as the chile paste and OJ marinated chicken.The accompaning vedgetables, ragus and pures were just right in flavour as well as texture. Oh, and the deserts-- fantasic. Need I sa y more. Thank you Adriana, Gabriela, and Adrian for the great job.

Potomac MD
2011-02-21
 Service above all!
We spent a week at Moon Palace Grand and the highlights of our stay were our three special lunches at the El Caribeno restaurant. It begun with the exceptional helpfulness of the hostesses, Gabriela Cuatzozon and Adriana Arriaga, who took our initial requests and questions to the cheff Adrian Palagot. The end result of their co-operation, and willingness to accomodate my husband's dietary restrictions, were three of the most wonderful and creative lunches we have encountered. There was the perfectly cooked and seasoned filet mignon, succulent lubster tails as well as the chile paste and OJ marinated chicken.The accompaning vedgetables, ragus and pures were just right in flavour as well as texture. Oh, and the deserts-- fantasic. Need I sa y more. Thank you Adriana, Gabriela, and Adrian for the great job.

Pittsburgh, Pennsylvania
2017-05-29
 Good hotel fare with a great view
We had lunch while we stayed here. Service was great and the sandwiches had great flavor. We had hamburgers and a pepito. Plenty of food but the view was better

Mexico City, Mexico
2017-04-30
 Nice view and really good food
El Caribeño is located inside Presidente Intercontinental Hotel, with a beautiful beach view and a very good menu. Lobster is really good here at an affordable price. Service is good and the ambiance perfect for a relaxed time. Overall a good option.

Pittsburgh, Pennsylvania
2017-05-29
 Good hotel fare with a great view
We had lunch while we stayed here. Service was great and the sandwiches had great flavor. We had hamburgers and a pepito. Plenty of food but the view was better

Mexico City, Mexico
2017-04-30
 Nice view and really good food
El Caribeño is located inside Presidente Intercontinental Hotel, with a beautiful beach view and a very good menu. Lobster is really good here at an affordable price. Service is good and the ambiance perfect for a relaxed time. Overall a good option.

Alpharetta, Georgia
2017-08-20
 Buffet Breakfast
This restaurant is located by the pool side in the Presidente Intercontinental Hotel, Cancun Mexico. We had the buffet breakfast which was ok, has bacon, scrambled eggs, sausage, ham, potatoes, pancakes, French toast, juices, desserts, etc. price was a little more than expected, but not too bad, self serve, staff was nice but not very interactive which is ok. I recommend at least once while you are there.

Cambridgeshire, United Kingdom
2017-06-02
 Beware of the Birds
It's a lovely place, free from trashy tourists with a very calm beach onsight. However, there are numerous cuckoos that would come at breakfast and peak at your food. I saw many taking a bite from the buffet. But, the food is really nice and the staff is very friendly.

Alpharetta, Georgia
2017-08-20
 Buffet Breakfast
This restaurant is located by the pool side in the Presidente Intercontinental Hotel, Cancun Mexico. We had the buffet breakfast which was ok, has bacon, scrambled eggs, sausage, ham, potatoes, pancakes, French toast, juices, desserts, etc. price was a little more than expected, but not too bad, self serve, staff was nice but not very interactive which is ok. I recommend at least once while you are there.

Cambridgeshire, United Kingdom
2017-06-02
 Beware of the Birds
It's a lovely place, free from trashy tourists with a very calm beach onsight. However, there are numerous cuckoos that would come at breakfast and peak at your food. I saw many taking a bite from the buffet. But, the food is really nice and the staff is very friendly.

NJ
2016-04-18
 Gorgeous location on the beach; Average Food.
We really enjoyed our dinner here but thought the food was just OK. It's hard to judge fairly when you're sitting on the ocean sipping cocktails. The appetizer was very good but the main course of grouper was a little dry and my enchiladas were average. The service was very good and we would definitely go back and give it another try.

NJ
2016-04-18
 Gorgeous location on the beach; Average Food.
We really enjoyed our dinner here but thought the food was just OK. It's hard to judge fairly when you're sitting on the ocean sipping cocktails. The appetizer was very good but the main course of grouper was a little dry and my enchiladas were average. The service was very good and we would definitely go back and give it another try.

Alpharetta, Georgia
2017-08-20
 Buffet Breakfast
This restaurant is located by the pool side in the Presidente Intercontinental Hotel, Cancun Mexico. We had the buffet breakfast which was ok, has bacon, scrambled eggs, sausage, ham, potatoes, pancakes, French toast, juices, desserts, etc. price was a little more than expected, but not too bad, self serve, staff was nice but not very interactive which is ok. I recommend at least once while you are there.

Cambridgeshire, United Kingdom
2017-06-02
 Beware of the Birds
It's a lovely place, free from trashy tourists with a very calm beach onsight. However, there are numerous cuckoos that would come at breakfast and peak at your food. I saw many taking a bite from the buffet. But, the food is really nice and the staff is very friendly.

Alpharetta, Georgia
2017-08-20
 Buffet Breakfast
This restaurant is located by the pool side in the Presidente Intercontinental Hotel, Cancun Mexico. We had the buffet breakfast which was ok, has bacon, scrambled eggs, sausage, ham, potatoes, pancakes, French toast, juices, desserts, etc. price was a little more than expected, but not too bad, self serve, staff was nice but not very interactive which is ok. I recommend at least once while you are there.

Cambridgeshire, United Kingdom
2017-06-02
 Beware of the Birds
It's a lovely place, free from trashy tourists with a very calm beach onsight. However, there are numerous cuckoos that would come at breakfast and peak at your food. I saw many taking a bite from the buffet. But, the food is really nice and the staff is very friendly.

Midwest
2017-01-31
 Use to be a fan of this place, not this year
Still beautiful setting, but food and service were very disappointing this year. My family has been going to the restaurant for many years and have loved it (see my previous review). We have always had great meals and service, but our recent visits (2 of them within a week) have been very disappointing. The first visit, I broke my own rule and ordered beef (surf and turf). I ordered it medium to medium rare (pink to hot pink). It came to be well done and looked like it had been steamed. I brought it to the attention of the one of the waiters who brought over a head waiter. After some discussion, they took it back to the kitchen. 30 minutes later (after the rest of my dinner group had finished their meal), they brought my surf and turf to the table, and it looked exactly like the first attempt - overcooked and so tough I couldn't eat it. The head waiter practically argued with me that it was cooked as ordered - to "medium". I ate the shrimp, left the steak untouched and paid the bill - no adjustment offered. I told the manager as we left the restaurant of the bad experience. Because this was my favorite restaurant, we tried it again a few nights later. Menu was more limited and this time they tried to tell us we had to order a bottle of water, not a glass a water as we had ordered two nights before (and for the past 10 years we have been coming to this restaurant). We were considering leaving when our waiter from the earlier visit brought us our glasses of water. We ordered the chicken and the grouper. The grouper was rubbery, the chicken was bland and very small portion. Next year when I return to Cancun, I will try this restaurant one last time and hope that they either have a new chef or new management. Otherwise, I won't be back.

Midwest
2017-01-31
 Use to be a fan of this place, not this year
Still beautiful setting, but food and service were very disappointing this year. My family has been going to the restaurant for many years and have loved it (see my previous review). We have always had great meals and service, but our recent visits (2 of them within a week) have been very disappointing. The first visit, I broke my own rule and ordered beef (surf and turf). I ordered it medium to medium rare (pink to hot pink). It came to be well done and looked like it had been steamed. I brought it to the attention of the one of the waiters who brought over a head waiter. After some discussion, they took it back to the kitchen. 30 minutes later (after the rest of my dinner group had finished their meal), they brought my surf and turf to the table, and it looked exactly like the first attempt - overcooked and so tough I couldn't eat it. The head waiter practically argued with me that it was cooked as ordered - to "medium". I ate the shrimp, left the steak untouched and paid the bill - no adjustment offered. I told the manager as we left the restaurant of the bad experience. Because this was my favorite restaurant, we tried it again a few nights later. Menu was more limited and this time they tried to tell us we had to order a bottle of water, not a glass a water as we had ordered two nights before (and for the past 10 years we have been coming to this restaurant). We were considering leaving when our waiter from the earlier visit brought us our glasses of water. We ordered the chicken and the grouper. The grouper was rubbery, the chicken was bland and very small portion. Next year when I return to Cancun, I will try this restaurant one last time and hope that they either have a new chef or new management. Otherwise, I won't be back.

Cuisines

Mexican
Seafood
Caribbean
Vegetarian Friendly
Vegan Options
Meals

Breakfast
Lunch
Dinner
Brunch
Late Night
Restaurant Features

Seating
Waitstaff
Highchairs Available
Serves Alcohol
Reservations
Outdoor Seating
Wheelchair Accessible
Good for

Large groups
Romantic
Families with children
Kids
Business meetings
Price range

Mid-range
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